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| As engineers and technicians, we manage technology environments and staff on a daily basis. We've read hundreds of technical manuals and operations manuals over the years, and explained countless processes and procedures to our co-workers. We know what we look for in technical documentation; what information we need, and what presentation order works best, as knowledgeable consumers of technical information !
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GRAPHIC DESIGN | PHOTOGRAPHY | DOCUMENT DOWNLOAD
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We also have creative writing experience and experience articulating complex technology issues in reasonably simple terms. We bring strong 
.For equipment manuals -- technical or operations -- we actually work with your equipment, hands-on in our facilities, to learn how it works, as well as what it does if its . . . mis-used. We bring critical user-oriented analytical skills to bear on the function and features of your product, as we put it through its paces. With the equipment in-hand, and the ability to communicate clearly with your design staff, we go through much the same learning process that your customers and clients would. As we do so, we are able to document and illustrate the process -- translating design-speak into daily-language.
